Privacy Policy
Last updated: September 14, 2026
At ESP Entertainment, your privacy matters. This policy explains how we handle personal information when you visit our website, contact Elwood Saracuse, enquire about entertainment, or subscribe to updates when our newsletter becomes available.
Information we collect
When you contact us, we collect the information you choose to provide. This may include your name, email address, telephone number, company or organization, and details about your event, such as its date, location, audience, budget, and entertainment requirements. We also keep correspondence needed to respond to your enquiry and arrange our services.
Please share only the information needed for your enquiry. Avoid sending sensitive personal information through general enquiries.
How we use your information
We use your information to respond to questions, recommend suitable artists, prepare proposals, coordinate bookings, communicate about your event, and maintain business records. We may also use website usage information to understand visitor interests and improve our website.
Providing contact information for an enquiry does not automatically subscribe you to a newsletter. If we wish to use your information for a new purpose, we will explain that purpose and obtain consent where required.
Newsletters and email updates
We plan to offer a newsletter with artist news, entertainment ideas, and ESP Entertainment updates. When subscriptions become available, we will explain what you are signing up for and request your consent to collect and use your contact details for these emails.
You will be able to unsubscribe using the link in each newsletter or by contacting us. Unsubscribing from marketing does not prevent us from sending messages needed to handle an enquiry or an existing booking. We may retain a record of your unsubscribe request to respect your preference.
Website analytics and cookies
We plan to use analytics to understand how visitors find and use our website. Depending on the service and its settings, this may involve pages viewed, time spent on the site, referral sources, device and browser information, approximate location, and online identifiers such as an IP address or cookie identifier.
Cookies are small files stored on your device. Our website and services used to operate it may use cookies or similar technologies for essential functions, security, and performance. Analytics may also use cookies. We will update this policy with details of the analytics service and relevant choices when it is introduced, and obtain consent where required.
You can manage or delete cookies through your browser settings. Blocking cookies may affect some website features. Browser controls do not necessarily stop all forms of analytics.
Videos and other external content
Our website may display videos and other content hosted by third parties, or link to external websites. When this content loads or you interact with it, the provider may receive information such as your IP address, browser details, and activity, and may set cookies according to its own privacy policy. Please review the privacy settings and policies of those services.
When information is shared
To respond to your request or arrange entertainment, we may share relevant event and contact details with artists, their representatives, venues, or other parties involved in your booking. We limit this sharing to information needed for that purpose.
Service providers that help us host the website, manage communications, maintain records, and provide analytics or newsletters may process information on our behalf. Information may also be disclosed where required or permitted by law, including to protect legal rights or respond to lawful requests.
Some providers may process or store information outside your province or Canada, where it may be subject to local laws. You can contact us to ask about the providers used for your information.
Retention and security
We retain personal information for as long as reasonably needed for the purposes described here, including managing enquiries and bookings, meeting recordkeeping requirements, resolving disputes, and respecting communication preferences. Retention periods depend on the type of information and the purpose for which it is held.
We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure. No method of internet transmission or electronic storage is completely secure.
Your choices and privacy requests
You may ask to access or correct the personal information we hold about you, withdraw consent to a use of your information, or request deletion, subject to applicable legal and contractual requirements. Withdrawing consent may affect services that depend on that information.
We may need to verify your identity before responding. If we cannot fulfil a request, we will explain the reason, subject to legal restrictions. You may also contact us with a concern about how your information has been handled, or raise a complaint with the appropriate privacy regulator.
Changes to this policy
We may update this policy as our services or privacy practices change. The date above indicates the latest revision. Material changes will be brought to your attention where required, and we will seek additional consent when required for a new use of your information.
Contact us about privacy
For privacy questions or requests, contact Elwood Saracuse at ESP Entertainment at [email protected]. Please identify your message as a privacy enquiry so it can be directed appropriately.